- Microsoft Office 365 Enterprise E3 Price
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- Office 365 Business Packages
With Microsoft 365 for business, connect employees to the people, information, and content they need to do their best work, from any device. Depending on your subscription plan, the benefits of your Microsoft 365 for business subscription may include: The latest versions of Office.
In this article, we are going to explain how the Microsoft 365 Apps for Business vs Enterprise compares, as well as the key differentiators.
Microsoft 365 Enterprise Administrators evaluate, plan, migrate, deploy, and manage Microsoft 365 services. Microsoft Office 365 leverages the cloud to deliver enterprise-level productivity solutions to businesses of all sizes - and enables you to expand your customer base and drive more revenue. Office does not comes with Shared Computer Activation Rights (RDS). Office 365 URLs and IP address ranges.; 13 minutes to read; k; m; D; J; t; In this article. Office 365 requires connectivity to the Internet. The endpoints below should be reachable for customers using Office 365 plans, including Government Community Cloud (GCC). Microsoft 365 for Enterprise Help people and teams do their best work with the apps and experiences they rely on every day to connect, collaborate, and get work done from anywhere. See plans and pricing Contact sales Build your future with Microsoft 365.
Microsoft 365 suite of products, earlier known as Office 365, is a complete package that includes almost every aspect of the productivity suite. Used by close to 200 million active users across the globe, the service has been one of the most trustworthy when it comes to enjoying the best quality enterprise and business solutions. It offers you a cloud-based offering for accessing all the exhaustive choices of applications available under the Microsoft brand.
The apps are designed to improve and enhance your productivity and have been made available under different plans.
You have access to two types of plans – Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise. How do they compare against one another? What is the difference between Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise? We will try to understand them.
Microsoft 365 Apps for Business – An Overview
Image: Microsoft
The plan was earlier known as Office 365 Business. In fact, only the name has changed, while the price and features remain the same. The plan is available for $8.25 per user per month.
Some of the features offered by Microsoft 365 Apps for Business would include
- Regular Monthly Updates – The plan provides you access to the fully installed and regularly updated versions of the core Office applications. These include Outlook, Word, Excel, PowerPoint for Windows or Mac, OneNote, and Access and Publisher (PC only).
- Digital Storytelling – Go creative and engaging with your documents and other reports. Digital storytelling enables you to come with original web-based reports, presentations, newsletters, training, and many more. Microsoft Sway would help you achieve the best with storytelling.
- Cloud storage – Get Access to 1 TB of OneDrive cloud storage per user. You can edit and share your documents, images, and everything else in between.
- Support for multiple devices – Install the Office apps across various devices and platforms. It supports PCs, Macs, tablets, and mobile devices irrespective of the OS they are on. The plan supports Windows, iOS, and Android.
Microsoft 365 Apps for Business is easy to set up and configure. The built-in security and a 99.9 percent uptime for all your online apps should be the other added advantages.
Microsoft 365 Apps for Business comes with the following options –
- Get desktop versions of all Office apps – Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only)
- One license covers the installation of all your apps on up to five mobile devices, five tablets, and five PCs or Macs per user
- 1 TB of cloud storage on OneDrive per user.
- Automatic updates every month
- Round the clock support on web and phone
The plan is compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS.
Microsoft 365 Apps for Enterprise – A Concise review
The Microsoft 365 Apps and Enterprise comes with a price of $ 12 per user per month. It was previously known as Office 365 Enterprise, the plan packs in core office apps such as Word, Excel, PowerPoint, and Access. Of course, Access and Publisher are available as PC versions only.
A few of the excellent features offered by the plan would include:
- Monthly Updates – Get Access to the fully installed and up to date versions of core office apps such as Outlook, Word, Excel, PowerPoint for Windows or Mac, OneNote, Teams, and Access and Publisher (PC only).
- Office for the web – Create your documents on the go with the help of your browser. You can get Word, OneNote, PowerPoint, and Excel right there on your browser.
- Availability on multiple devices – You can get Access to enhanced productivity through various installations of the apps. You can install your apps across multiple PCs, Macs, tablets, and mobile devices. The plan supports Windows, Android, and iOS.
- Digital Storytelling – You have Access to Microsoft Sway and create engaging interactive, web-based reports, presentations, newsletters, and training.
- Business Intelligence – Microsoft 365 Apps for Enterprise comes with enhanced features for business intelligence. Get insights into new maps and charts on Excel and do more with your Office apps.
- Cloud Storage – Get 1 TB of OneDrive cloud storage per user per month. Create, edit, and share your documents, files, and many more.
The plan offers you a complete online availability, with 99.9 percent guaranteed uptime. The built-in security, along with an easy setup option, would make it one of the excellent choices for your possibilities.
Microsoft 365 Apps for Enterprise comes with the following options –
- 1 TB OneDrive cloud storage per user per month
- Access updated versions of core Office apps – Word, Excel, PowerPoint, Outlook, Microsoft Teams, and more
- You can install your apps on five PCs, five tablets, and five mobile devices
- You can be assured of a high degree of security and compliance.
- Get Access to FastTrack assistance.
- Round the clock support from web and phone.
The plan is compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS.
What is the difference between Microsoft 365 Apps for Business vs Microsoft 365 Apps for Enterprise?
Now that we have understood what Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise are, we can now compare them and arrive at the significant differences offered by each of them.
The significant differences between the two plans lie in the fact that the Apps for Enterprise comes with advanced options for security and compliance. We will check out the right distinction between the two plans in more exquisite detail.
The Features
Each of those plans come with their own distinct set of options and features. Some of the salient features offered by each of them would include
- Mail Storage – Microsoft 365 Apps for Enterprise provides you with more features than the Microsoft 365 Apps for Business when it comes to the mail storage available on the platform. Availability of a chunkier mailbox of up to 100 GB, along with unlimited storage marks, the Apps for Enterprise plan. The Apps for Business plan, on the other hand, comes with just 50 GB mailbox.
- Business Intelligence and Analytics – The Enterprise version offers you a high degree of security and compliance. Tools such as Advanced Excel, Delve Analytics, and Power BI Pro should be a considerable advantage. This will help analyze and visualize the data in a more analytical manner.
- Extra Features – Microsoft 365 Apps for Enterprise should be one of the great options for extensive range options that include Skype for Business, which provides you features like PSTN conferencing, Cloud PBX, and Meeting Broadcast. Litigation Hold is yet another added feature that can help archive your mailbox. Intune is yet another feature you would find on an Enterprise version that assists in effective mobile management.
The Cost
The cost factor is yet another differentiator between Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise. The Apps for Business is available at $ 8.25 per user per month. The Apps for Enterprise option, however, is a little costlier at $ 12 per user per month.
If you are a small to medium scale business, it would be a better option to go with the Microsoft 365 Apps for Business plan. If you are a large enterprise, you will find it an excellent opportunity to get Apps for Enterprise, which could be a better alternative over traditional choices.
The number of users
This is yet another aspect where Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise differ from one another. The ‘Apps for Business‘ plan is available for a user base of up to 300 users. The Apps for Enterprise option, on the other hand, can be used for an unlimited number of users.
That would mean the Apps for Business would be an excellent option for those of you looking for smaller and growing businesses. The Apps for Enterprise version are the best for the larger enterprises that have more than 300 users.
Security Features
You would want your data to be safe and secure. No matter whether you are a small-scale industry or a large enterprise, you would indeed want your data to be protected. There is a considerable difference between the two plans when it comes to the safety and security of your data.
Microsoft 365 Apps for Business does not come with any significant security features. You would get Access to Advanced Threat Protection (ATP). The Microsoft 365 Apps for Enterprise plan, on the other hand, would offer you more advanced features that would include Microsoft Advanced Threat Analytics, Device Guard, Credential Guard, App Locker, and Enterprise Data Protection.
Which among them should you go with?
Well, you would make a decision based on your exact requirement. If you think Microsoft 365 Apps for Enterprise would be slightly expensive, and maybe you would need to analyze your needs before finalizing your choice.
Are you making the right choice in terms of cost and features? Like we already stated, both Apps for Business and Apps for Enterprise come with their own set of features and functions. Choose the right options based on your individual requirements. We assume the tips and differences outlined in this compilation should help you make the right decision.
Office 365 has undergone a massive change over the last few weeks. What was Office 365 has now become Microsoft 365. However, for most of the plan, the change has come up only in the nomenclature, and there have been not many changes in the features and functionalities.
In today's post, we will check out what has changed between Microsoft Apps and Office 365 Pro Plus. As we stated, there has been a little different from the perspective of feature, and changes have been only cosmetic.
Microsoft 365 Apps for Business – what is it?
The erstwhile Office 365 Business has now changed to Microsoft 365 Apps for Business. Microsoft 365 Apps for Busines is available at $8.25 per user per month subscription model. This is the mid-tier plan open among all the Microsoft 365 plans for Business. Like Microsoft themselves claim, 'Office 365 business plans are now Microsoft 365 business plans. New name, same great value, same price'.
Microsoft 365 Apps for Business now provides you access to all the offline Desktop Office applications. However, you would not have access to other additional features such as unlimited online meetings, email, and Sway from this subscription. You would get access to Word, Excel, PowerPoint, Outlook, OneDrive, Publisher, and Access as part of the plan. Publisher and Access are available only in the desktop mode. C# on visual studio code. The program does also offers you access to online versions of the Office applications.
Microsoft 365 Apps for enterprise
What was previously Office 365 ProPlus has changed to Microsoft 365 Apps for Enterprise. It is offered as an essential software and a SaaS package. Microsoft 365 Apps for enterprise is a version of Office applications and is made available as part of your Microsoft 365 subscription. The apps are installed on your computer or smartphone from the cloud.
You would need an active subscription to Microsoft 365 so that the apps are verified to have the requisite license. That would mean the apps would not work if you do not have an active Microsoft 365 account.
The Microsoft 365 Apps for Enterprise can be run offline and does not need an active internet connection for its functionality. However, it would require checking the license by connecting to your Microsoft 365 account once every 30 days. The services are available at a subscription of $12 per user per month.
Where is the Change?
Well, once again, we would want to clarify that the changes have been only in the name of the services, and there have been no changes in the features and functionalities.
Earlier, you could buy two standalone versions of Microsoft Office. They included Office 365 Business and Office ProPlus. Office 365 Business has now changed to Apps for Business, while Office 365 ProPlus has changed to Microsoft 365 Apps for Enterprise. That would mean – as for this post – we are engaged in finding the differences between Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise.
Microsoft 365 Apps for Enterprise is specially designed for enterprise users. You will get access to the UpToDate versions of Desktop Office apps that are updated continuously. Besides, you would also get access to security and compliance features offered by Microsoft in the enterprise-grade offerings. You would also get Access to enhanced communication tools.
It would further provide you Access to better control over deployment and management of your applications. Even if you are not an enterprise entity and just a small or medium scale organization, you will benefit from the plan. The plan is designed to provide you access to a higher degree of IT control.
Microsoft 365 Apps for Business, on the other hand, is a suite of all the updated versions of Offline Office applications. You can get regularly updated versions of the apps; it differs from Microsoft 365 Apps for Enterprise because it does not come with the additional security and compliance options. Yet another difference between the Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise would be in the number of users permitted. Apps for Business supports users up to 300 in number, while the number of users in Microsoft 365 Apps for Enterprise is unlimited.
The Features
Well, having understood that Microsoft 365 Apps have now the changed form of Office 365 Business and Office 365 ProPlus, how about checking out a few features offered by each of them?
Microsoft 365 Apps for Enterprise
The service includes Word, Excel, PowerPoint, Outlook, OneDrive, and Microsoft Teams. The monthly charges would be $12.50 per user.
Some of the salient features offered by the platform would include –
- Regular Monthly Updates -You can be assured of regularly updated and fully installed versions of the Office apps viz Outlook, Word, Excel, PowerPoint, Publisher, and Access.
- Cloud Storage – Each of the users gets a 1 TB OneDrive cloud storage. You can seamlessly edit and share documents and other files with ease.
- Online Office applications – A perfect example of the Office for web, you would be able to create or edit your documents and sheets on Word and Excel on a browser. No need for an offline application when you are on the move.
- Compatibility with multiple devices and platforms – You can install the fully installed Office apps on a wide range of desktop and mobile devices. You can connect your apps on PCs, Macs, tablets, and mobile devices. The service is supported on Windows, iOS, and Android.
- Business Intelligence at its best – Added functionalities packed with your regular Office apps is what would make it one of the prime options you would want to go with.
Other added advantages include a 24 x 7 online availability with 99.9 percent uptime, built-in security, and ease of setting it up.
The Microsoft 365 Apps for Enterprise comes with the following options –
- Option to install your apps on five PCs, five tablets, and five mobile devices
- Get all your offline Office apps completely updated – Word, Excel, PowerPoint, Outlook, Microsoft Teams, and more
- 1 TB storage for every user
- High level of security and compliance.
- Fast track assistance through multiple channels.
Compatibility – Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS
Microsoft 365 Apps for Business
Microsoft 365 Apps for Business comes equipped with Word, Excel, PowerPoint, Outlook, OneDrive, Publisher, and Access. You will need to pay $ 8.25 per user per month with the annual commitment and $ 10 per user per month with a monthly pledge.
Some of the features available on Microsoft 365 Apps for Business would include
- Monthly Updates – You can get the fully installed and regularly updated versions of all core Office apps viz Outlook, Word, Excel, PowerPoint, Access, and Publisher.
- Cloud Storage – Get 1 TB OneDrive cloud storage per user. You should be able to edit and share your documents with your teams with ease.
- Accessibility across multiple devices – You can install the Office apps on multiple devices simultaneously. Install them on any device that includes PCs, Macs, tablets, and mobile devices. The apps are supported on Windows, iOS, and Android.
- Digital Storytelling – The digital storytelling feature offers you Access to creating engaging and creative reports. Your report, presentation, newsletter, and training would be one of the excellent options.
High-end support, built-in security, and ease of setup have been a few exciting options offered by Microsoft 365 Apps for Business
The Microsoft 365 Apps for Business comes with the following options –
- 1 TB of OneDrive cloud storage per user
- Fully installed Office apps viz Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only)
- Installation option on multiple devices with an ability to install it on five mobile devices, five tablets, and five PCs or Macs per user
- Automatic app updates each month
Compatibility – Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS
In Conclusion
Well, if you are confused between Microsoft 365 Apps (for Business and Enterprise), Office 365 ProPlus, and Office 365 Business, the tips here should have ideally helped you understand what changed between them. You would have found that there has been a mere change in the name and not much of a difference between the features available on each of them.
The discussion above should ideally help you make the right decision and pick the correct version as per your business needs.
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If your support phone number isn't listed above, use the drop-down menu below to find the number for your country or region.
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The Office 365 operated by 21Vianet technical support team troubleshoots only those issues that are related to Office 365 operated by 21Vianet. Issues that originate in customer networks fall outside of the Office 365 support boundaries, and in these cases, customers must work with their networking team for assistance.
Some of the features offered by Microsoft 365 Apps for Business would include
- Regular Monthly Updates – The plan provides you access to the fully installed and regularly updated versions of the core Office applications. These include Outlook, Word, Excel, PowerPoint for Windows or Mac, OneNote, and Access and Publisher (PC only).
- Digital Storytelling – Go creative and engaging with your documents and other reports. Digital storytelling enables you to come with original web-based reports, presentations, newsletters, training, and many more. Microsoft Sway would help you achieve the best with storytelling.
- Cloud storage – Get Access to 1 TB of OneDrive cloud storage per user. You can edit and share your documents, images, and everything else in between.
- Support for multiple devices – Install the Office apps across various devices and platforms. It supports PCs, Macs, tablets, and mobile devices irrespective of the OS they are on. The plan supports Windows, iOS, and Android.
Microsoft 365 Apps for Business is easy to set up and configure. The built-in security and a 99.9 percent uptime for all your online apps should be the other added advantages.
Microsoft 365 Apps for Business comes with the following options –
- Get desktop versions of all Office apps – Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only)
- One license covers the installation of all your apps on up to five mobile devices, five tablets, and five PCs or Macs per user
- 1 TB of cloud storage on OneDrive per user.
- Automatic updates every month
- Round the clock support on web and phone
The plan is compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS.
Microsoft 365 Apps for Enterprise – A Concise review
The Microsoft 365 Apps and Enterprise comes with a price of $ 12 per user per month. It was previously known as Office 365 Enterprise, the plan packs in core office apps such as Word, Excel, PowerPoint, and Access. Of course, Access and Publisher are available as PC versions only.
A few of the excellent features offered by the plan would include:
- Monthly Updates – Get Access to the fully installed and up to date versions of core office apps such as Outlook, Word, Excel, PowerPoint for Windows or Mac, OneNote, Teams, and Access and Publisher (PC only).
- Office for the web – Create your documents on the go with the help of your browser. You can get Word, OneNote, PowerPoint, and Excel right there on your browser.
- Availability on multiple devices – You can get Access to enhanced productivity through various installations of the apps. You can install your apps across multiple PCs, Macs, tablets, and mobile devices. The plan supports Windows, Android, and iOS.
- Digital Storytelling – You have Access to Microsoft Sway and create engaging interactive, web-based reports, presentations, newsletters, and training.
- Business Intelligence – Microsoft 365 Apps for Enterprise comes with enhanced features for business intelligence. Get insights into new maps and charts on Excel and do more with your Office apps.
- Cloud Storage – Get 1 TB of OneDrive cloud storage per user per month. Create, edit, and share your documents, files, and many more.
The plan offers you a complete online availability, with 99.9 percent guaranteed uptime. The built-in security, along with an easy setup option, would make it one of the excellent choices for your possibilities.
Microsoft 365 Apps for Enterprise comes with the following options –
- 1 TB OneDrive cloud storage per user per month
- Access updated versions of core Office apps – Word, Excel, PowerPoint, Outlook, Microsoft Teams, and more
- You can install your apps on five PCs, five tablets, and five mobile devices
- You can be assured of a high degree of security and compliance.
- Get Access to FastTrack assistance.
- Round the clock support from web and phone.
The plan is compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS.
What is the difference between Microsoft 365 Apps for Business vs Microsoft 365 Apps for Enterprise?
Now that we have understood what Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise are, we can now compare them and arrive at the significant differences offered by each of them.
The significant differences between the two plans lie in the fact that the Apps for Enterprise comes with advanced options for security and compliance. We will check out the right distinction between the two plans in more exquisite detail.
The Features
Each of those plans come with their own distinct set of options and features. Some of the salient features offered by each of them would include
- Mail Storage – Microsoft 365 Apps for Enterprise provides you with more features than the Microsoft 365 Apps for Business when it comes to the mail storage available on the platform. Availability of a chunkier mailbox of up to 100 GB, along with unlimited storage marks, the Apps for Enterprise plan. The Apps for Business plan, on the other hand, comes with just 50 GB mailbox.
- Business Intelligence and Analytics – The Enterprise version offers you a high degree of security and compliance. Tools such as Advanced Excel, Delve Analytics, and Power BI Pro should be a considerable advantage. This will help analyze and visualize the data in a more analytical manner.
- Extra Features – Microsoft 365 Apps for Enterprise should be one of the great options for extensive range options that include Skype for Business, which provides you features like PSTN conferencing, Cloud PBX, and Meeting Broadcast. Litigation Hold is yet another added feature that can help archive your mailbox. Intune is yet another feature you would find on an Enterprise version that assists in effective mobile management.
The Cost
The cost factor is yet another differentiator between Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise. The Apps for Business is available at $ 8.25 per user per month. The Apps for Enterprise option, however, is a little costlier at $ 12 per user per month.
If you are a small to medium scale business, it would be a better option to go with the Microsoft 365 Apps for Business plan. If you are a large enterprise, you will find it an excellent opportunity to get Apps for Enterprise, which could be a better alternative over traditional choices.
The number of users
This is yet another aspect where Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise differ from one another. The ‘Apps for Business‘ plan is available for a user base of up to 300 users. The Apps for Enterprise option, on the other hand, can be used for an unlimited number of users.
That would mean the Apps for Business would be an excellent option for those of you looking for smaller and growing businesses. The Apps for Enterprise version are the best for the larger enterprises that have more than 300 users.
Security Features
You would want your data to be safe and secure. No matter whether you are a small-scale industry or a large enterprise, you would indeed want your data to be protected. There is a considerable difference between the two plans when it comes to the safety and security of your data.
Microsoft 365 Apps for Business does not come with any significant security features. You would get Access to Advanced Threat Protection (ATP). The Microsoft 365 Apps for Enterprise plan, on the other hand, would offer you more advanced features that would include Microsoft Advanced Threat Analytics, Device Guard, Credential Guard, App Locker, and Enterprise Data Protection.
Which among them should you go with?
Well, you would make a decision based on your exact requirement. If you think Microsoft 365 Apps for Enterprise would be slightly expensive, and maybe you would need to analyze your needs before finalizing your choice.
Are you making the right choice in terms of cost and features? Like we already stated, both Apps for Business and Apps for Enterprise come with their own set of features and functions. Choose the right options based on your individual requirements. We assume the tips and differences outlined in this compilation should help you make the right decision.
Office 365 has undergone a massive change over the last few weeks. What was Office 365 has now become Microsoft 365. However, for most of the plan, the change has come up only in the nomenclature, and there have been not many changes in the features and functionalities.
In today's post, we will check out what has changed between Microsoft Apps and Office 365 Pro Plus. As we stated, there has been a little different from the perspective of feature, and changes have been only cosmetic.
Microsoft 365 Apps for Business – what is it?
The erstwhile Office 365 Business has now changed to Microsoft 365 Apps for Business. Microsoft 365 Apps for Busines is available at $8.25 per user per month subscription model. This is the mid-tier plan open among all the Microsoft 365 plans for Business. Like Microsoft themselves claim, 'Office 365 business plans are now Microsoft 365 business plans. New name, same great value, same price'.
Microsoft 365 Apps for Business now provides you access to all the offline Desktop Office applications. However, you would not have access to other additional features such as unlimited online meetings, email, and Sway from this subscription. You would get access to Word, Excel, PowerPoint, Outlook, OneDrive, Publisher, and Access as part of the plan. Publisher and Access are available only in the desktop mode. C# on visual studio code. The program does also offers you access to online versions of the Office applications.
Microsoft 365 Apps for enterprise
What was previously Office 365 ProPlus has changed to Microsoft 365 Apps for Enterprise. It is offered as an essential software and a SaaS package. Microsoft 365 Apps for enterprise is a version of Office applications and is made available as part of your Microsoft 365 subscription. The apps are installed on your computer or smartphone from the cloud.
You would need an active subscription to Microsoft 365 so that the apps are verified to have the requisite license. That would mean the apps would not work if you do not have an active Microsoft 365 account.
The Microsoft 365 Apps for Enterprise can be run offline and does not need an active internet connection for its functionality. However, it would require checking the license by connecting to your Microsoft 365 account once every 30 days. The services are available at a subscription of $12 per user per month.
Where is the Change?
Well, once again, we would want to clarify that the changes have been only in the name of the services, and there have been no changes in the features and functionalities.
Earlier, you could buy two standalone versions of Microsoft Office. They included Office 365 Business and Office ProPlus. Office 365 Business has now changed to Apps for Business, while Office 365 ProPlus has changed to Microsoft 365 Apps for Enterprise. That would mean – as for this post – we are engaged in finding the differences between Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise.
Microsoft 365 Apps for Enterprise is specially designed for enterprise users. You will get access to the UpToDate versions of Desktop Office apps that are updated continuously. Besides, you would also get access to security and compliance features offered by Microsoft in the enterprise-grade offerings. You would also get Access to enhanced communication tools.
It would further provide you Access to better control over deployment and management of your applications. Even if you are not an enterprise entity and just a small or medium scale organization, you will benefit from the plan. The plan is designed to provide you access to a higher degree of IT control.
Microsoft 365 Apps for Business, on the other hand, is a suite of all the updated versions of Offline Office applications. You can get regularly updated versions of the apps; it differs from Microsoft 365 Apps for Enterprise because it does not come with the additional security and compliance options. Yet another difference between the Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise would be in the number of users permitted. Apps for Business supports users up to 300 in number, while the number of users in Microsoft 365 Apps for Enterprise is unlimited.
The Features
Well, having understood that Microsoft 365 Apps have now the changed form of Office 365 Business and Office 365 ProPlus, how about checking out a few features offered by each of them?
Microsoft 365 Apps for Enterprise
The service includes Word, Excel, PowerPoint, Outlook, OneDrive, and Microsoft Teams. The monthly charges would be $12.50 per user.
Some of the salient features offered by the platform would include –
- Regular Monthly Updates -You can be assured of regularly updated and fully installed versions of the Office apps viz Outlook, Word, Excel, PowerPoint, Publisher, and Access.
- Cloud Storage – Each of the users gets a 1 TB OneDrive cloud storage. You can seamlessly edit and share documents and other files with ease.
- Online Office applications – A perfect example of the Office for web, you would be able to create or edit your documents and sheets on Word and Excel on a browser. No need for an offline application when you are on the move.
- Compatibility with multiple devices and platforms – You can install the fully installed Office apps on a wide range of desktop and mobile devices. You can connect your apps on PCs, Macs, tablets, and mobile devices. The service is supported on Windows, iOS, and Android.
- Business Intelligence at its best – Added functionalities packed with your regular Office apps is what would make it one of the prime options you would want to go with.
Other added advantages include a 24 x 7 online availability with 99.9 percent uptime, built-in security, and ease of setting it up.
The Microsoft 365 Apps for Enterprise comes with the following options –
- Option to install your apps on five PCs, five tablets, and five mobile devices
- Get all your offline Office apps completely updated – Word, Excel, PowerPoint, Outlook, Microsoft Teams, and more
- 1 TB storage for every user
- High level of security and compliance.
- Fast track assistance through multiple channels.
Compatibility – Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS
Microsoft 365 Apps for Business
Microsoft 365 Apps for Business comes equipped with Word, Excel, PowerPoint, Outlook, OneDrive, Publisher, and Access. You will need to pay $ 8.25 per user per month with the annual commitment and $ 10 per user per month with a monthly pledge.
Some of the features available on Microsoft 365 Apps for Business would include
- Monthly Updates – You can get the fully installed and regularly updated versions of all core Office apps viz Outlook, Word, Excel, PowerPoint, Access, and Publisher.
- Cloud Storage – Get 1 TB OneDrive cloud storage per user. You should be able to edit and share your documents with your teams with ease.
- Accessibility across multiple devices – You can install the Office apps on multiple devices simultaneously. Install them on any device that includes PCs, Macs, tablets, and mobile devices. The apps are supported on Windows, iOS, and Android.
- Digital Storytelling – The digital storytelling feature offers you Access to creating engaging and creative reports. Your report, presentation, newsletter, and training would be one of the excellent options.
High-end support, built-in security, and ease of setup have been a few exciting options offered by Microsoft 365 Apps for Business
The Microsoft 365 Apps for Business comes with the following options –
- 1 TB of OneDrive cloud storage per user
- Fully installed Office apps viz Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only)
- Installation option on multiple devices with an ability to install it on five mobile devices, five tablets, and five PCs or Macs per user
- Automatic app updates each month
Compatibility – Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS
In Conclusion
Well, if you are confused between Microsoft 365 Apps (for Business and Enterprise), Office 365 ProPlus, and Office 365 Business, the tips here should have ideally helped you understand what changed between them. You would have found that there has been a mere change in the name and not much of a difference between the features available on each of them.
The discussion above should ideally help you make the right decision and pick the correct version as per your business needs.
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Important
You must be an admin for a business subscription to use these support methods. If you're not a business admin, please use this support page.
Start by checking the current health of your services. You can view detailed information about current and past issues on the Service health dashboard. If you're experiencing an issue that isn't listed, you can get support in one of the following ways:
Online support
Save time by starting your service request online. We'll help you find a solution or connect you to technical support.
Go to the admin center at https://admin.microsoft.com. If you get a message that says you don't have permission to access this page or perform this action, then you aren't an admin. Who has admin permissions in my business?
Select the Need help? button.
In the Need help? pane, tell us what you need help with, and then press Enter.
If the results don't help, select Contact support.
Enter a description of your issue, confirm your contact number and email address, select your preferred contact method, and then select Contact me. The expected wait time is indicated in the Need help? pane.
Phone support
Billing support is provided in English from 9 AM-5 PM (9 AM-6 PM in Australia), Monday-Friday.
Technical support is provided in English 24 hours a day, 7 days a week.
Admins, have your account details ready when you call.
Note
To better protect your organization, we added a PIN-based verification step to our existing phone-based verification process. If you contact us from a number that isn't registered with your organization profile, the Microsoft support representative sends a verification code to the registered email or phone number in your Microsoft 365 admin center profile. You must provide this code to the support representative to grant them access to your organization's account.
In the United States, call 1 800 865 9408.
In Australia, call 1 800 197 503.
In Canada, call 1 800 865 9408.
In the United Kingdom, call 0800 032 6417.
If your support phone number isn't listed above, use the drop-down menu below to find the number for your country or region.
- Select your country or region
With every subscription of Office 365 operated by 21Vianet, 21Vianet support provides technical, pre-sales, billing and subscription support. Support is available both online through the Office 365 operated by 21Vianet portal, and by telephone for both paid and trial subscriptions.
Authorized administrators can use the Office 365 operated by 21Vianet portal to submit service requests online and access support telephone numbers. For instructions, see Contact support.
The Office 365 operated by 21Vianet technical support team troubleshoots only those issues that are related to Office 365 operated by 21Vianet. Issues that originate in customer networks fall outside of the Office 365 support boundaries, and in these cases, customers must work with their networking team for assistance.
Community and self-service support options
Self-service support is available for all Office 365 operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Office 365 community. For more self-help resources, see Learn about Office 365 operated by 21Vianet.
Microsoft Office 365 Enterprise E3 Price
Pre-sales support
Pre-sales support for Office 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs. In addition, pre-sales support can help you find a Partner, and purchase and sign up for a trial. You can call during local business hours, Monday through Friday. Pre-sales support can be accessed using the same phone number as with technical support. For instructions, see Contact support.
Billing and subscription management support
Assistance for billing and subscription management issues is available online or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Office 365 operated by 21Vianet portal. For instructions, see Contact support.
Here are some examples of billing and subscription management issues:
Signing up for a trial or purchasing a subscription
Converting from a trial subscription to a paid subscription
Understanding the bill
Renewing a subscription
Adding or removing licenses
Canceling a paid subscription
Technical support
Technical support for Office 365 operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage. Some examples of these issues are listed in the following table.
| Support category | Examples |
|---|---|
| Installation and setup | Exchange Online
|
| Configuration | Service configuration issues
|
Note
You can learn how to contact technical support here: Contact support.Technical support does not include troubleshooting third-party services or add-ins. Learn about finding answers from other customers in the Community.
Microsoft Office 365 Enterprise Key
Technical support case handling
21Vianet assigns a severity level to a case when it is opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table.
| Severity level | Operations and support description | Examples |
|---|---|---|
| Sev A (Critical) | One or more services aren't accessible or are unusable. Production, operations, or deployment deadlines are severely affected, or there will be a severe impact on production or profitability. Multiple users or services are affected. |
|
| Sev B (High) | The service is usable but in an impaired fashion. The situation has moderate business impact and can be dealt with during business hours. A single user, customer, or service is partially affected. |
|
| Sev C (Non-critical) | The situation has minimal business impact. The issue is important but does not have a significant current service or productivity impact for the customer. A single user is experiencing partial disruption, but an acceptable workaround exists. |
|
Technical support initial response times
Initial response time is based on the severity levels described above. 21Vianet customer service team follow up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly.
| Security level 1 | 21Vianet customer support team Initial response | Customer responsibility |
|---|---|---|
| Sev A 2 (Critical) | Initial Response: 1 hour or less; Follow up: continues effort until problem resolution. | Provide solid business impact statement (see the severity A description and examples above); Allocate resource to ensure continues collaboration with 21Vianet customer support agent for the joint investigation and necessary communication; Provide accurate contact information and ensure reliable communication throughout the service request lifecycle. |
| Sev B (High) | Initial Response: 1 business day or less. | Provide accurate contact information and ensure reliable communication throughout the service request lifecycle. |
| Sev C (Medium) | Initial Response: 3 business day or less. | Provide accurate contact information and ensure reliable communication throughout the service request lifecycle. |
1 If the customer cannot provide required resource or make response for collaboration with 21Vianet customer support agent investigation in reasonable time, 21Vianet support team may lower down the severity level of a service request.
2 Severity A is only available to customers who had signed an advanced online service agreement with 21Vianet through a sales account manager. Severity A is available only for technical support. For billing and subscription management support, the highest severity level is B.
Technical support working hours
Severity A: 24*7 continuous service
Severity B/C: 9:00 ~24:00 (Beijing Time) a day, 365 days.
Contact support
Note
Assisted support options are for admins of Office 365 subscribed organizations only. If you use Office 365 but you're not an admin, you can still get support in the community forums, or by contacting your admin.
Open an online request
Save time by starting your service request online. In the Microsoft 365 admin center, choose Support > New service request.
Call support
Call support. If you encounter any problem with online request, phone support is available at (86) 400-089-0365.
Shared support responsibilities
21Vianet understands that receiving timely technical support from qualified professionals is a key aspect of cloud services. Equally important is the critical role that the customer's IT department plays in the support of its users.
Administrator roles and responsibilities
People with administrator roles are the only ones in the customer's organization authorized to access the Admin section of the Office 365 operated by 21Vianet portal and to communicate directly with 21Vianet about Office 365 service requests.
With Office 365 you can designate several types of administrators who serve different functions. This service description uses the generic title administrator to refer to all categories of administrators. For more information about the types of administrator roles, see Assign admin roles in Microsoft 365 for business.
The administrator is:
Responsible for service administration and account maintenance.
The primary contact that sets up and supports each service user.
Authorized to submit service requests to 21Vianet.
The administrator's role is to:
Provide user account setup and configuration to allow users access to the services.
Address client connectivity, client software, and mobility installation issues.
Address service availability issues within the customer's organizational span of control.
Use self-service support resources to resolve support issues.
The administrator is expected to provide initial assistance for the customer's users. However, if the administrator is unable to resolve issues with the help of self-service support resources, he or she should Contact support.
21Vianet support role
21Vianet's support role is to:
Troubleshoot and provide technical guidance for customer issues and escalations.
Gather and validate information related to specific service requests.
Provide issue coordination and resolution management.
Maintain communication with the administrators to help ensure that issues are addressed on an ongoing basis.
Provide assistance with licensing, invoicing, and subscription inquiries.
Provide assistance with purchasing and trial inquiries.
Continually gather customer feedback on how to improve the service through surveys.
Feature availability
To view feature availability across Office 365 plans, see Office 365 Service Description
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This article applies to customers of Office 365 Germany, which has domains ending onmicrosoft.de. For more information, see Learn about Office 365 Germany.
Microsoft Office 365 Enterprise Support Phone Number
As an admin for Office 365 Germany, you get free access to our knowledgeable support agents for help resolving technical issues, as well as for pre-sales, account, and billing support. You can also contact us on behalf of Office 365 Germany users in your organization.
Note
All of the support options below are for Microsoft Cloud Germany. For more information about how Microsoft uses the data that you provide when you contact Microsoft support, please see the privacy statement.
Get assisted support
Assisted support options are for admins of Office 365 Germany subscribed organizations only. If you use Office 365 Germany at work or school, but you're not an admin, you can still get support in the community forums, or by contacting your admin or IT department.
Open an online request. Save time by starting your service request online. In the admin center, choose Support > New service request. We'll help you find a solution or connect you to an expert who will contact you by email or phone.
Call support. We're here to talk. Admins, have your account details ready when you call support.
Microsoft Office 365 Enterprise Product Key
| Region | Phone number | Hours |
|---|---|---|
| Germany | 0800 589 2330 | Billing Support:
|
| All other markets within the European Economic Area | +49 69 380 789 305 | Billing Support:
|
Let our community help
Office 365 Business Packages
You can also search the Microsoft 365 for business community forums to find known issues and trending topics, or to post a new question. The community forums are monitored by trained Microsoft support agents who can help resolve your issue.
